Strividian Terms of Service (Updated for Resume & Career Services)

Updated October 31, 2025

The following Terms of Service (the “Agreement”) apply to all usage of all services and content provided by Strividian, which is operated by Estrak, LLC (“Estrak” d/b/a Strividian). Please read this Agreement carefully. If you do not agree to any part of these terms, you must not use our services.

1. Overview

Our services (the “Services”) include, but are not limited to:

Providing job opportunity information
Providing career guidance and consulting (e.g. careers, jobs, business management, technology, performance, emergency management, aviation, leadership)
Data management and analytics related to careers and employment
Professional resume writing and editing services
Professional profile optimization (e.g. LinkedIn profile improvements)
Interview preparation and coaching

By creating an account with Strividian or purchasing any Service, you accept and acknowledge this legal Agreement, consent to the Strividian Privacy Policy (https://strividian.com/privacy-policy), and agree to be bound by the following terms by doing any one of the following:

Visiting the site
Completing an online application and clicking a box indicating your acceptance of the Terms of Service and Privacy Policy
Making a purchase through the site (including one-time services like resume writing or coaching)
Signing up for a subscription that references this Agreement

Any summaries of the terms in this Agreement are provided for convenience. They do not modify this Agreement and are not legally binding. Strividian may update or modify this Agreement or Privacy Policy at any time. Updates will be posted on Strividian.com. You are responsible for checking for updates. Continued use of Strividian’s Services after an update constitutes acceptance of any changes.

2. Eligibility

Age Requirement: You must be 18 years or older to use Strividian’s Services. By registering or purchasing services, you confirm that you meet this requirement.

Account Registration: An account is only required to access specific features such as the job board and the email job alert service. For all other services, including resume writing and career support offerings, you may purchase and use them without creating an account. If you do choose to register, you agree to provide accurate and current information, including your name, email address, and any service-related preferences. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized use.

3. Subscription and Payment Terms

This section applies to Strividian’s subscription-based Services (such as paid job opportunity email subscriptions):

Paid Subscription Services: Strividian offers paid subscription Services including access to a job board and the delivery personalized job opportunity emails or content based on your preferences. You must provide an accurate email address and update it as necessary to utilize these Services.

Payment Methods: Payments are processed according to the options chosen at checkout. Taxes may be calculated based on your billing information. You can view payment records in your account portal.

Automatic Renewal: Subscription fees (including applicable taxes) automatically renew using your chosen payment method unless canceled before the next billing period. You must cancel before the renewal date to avoid future charges. If you cancel a subscription, the service will remain active until the end of the current paid period. You can cancel at any time via your account portal.

Trial Offers: From time to time, Strividian may offer free or discounted trial periods for select subscription services. If you are participating in a trial, the trial begins at the time of your initial subscription purchase. Unless you cancel before the trial ends, your selected payment method will be charged the applicable subscription fee at the conclusion of the trial period. You may cancel your subscription at any time during the trial through your account settings. After the trial period ends and billing begins, our standard refund policy applies (as described above). Trial durations, eligibility, and availability are subject to change at Strividian’s discretion.

Communications: Job and career-related information, including subscription content, service updates, receipts, and support communications, will be provided via email. A valid and regularly monitored email address is required for all Strividian Services, including non-subscription services such as resume writing or interview coaching. You are responsible for ensuring that our communications are not blocked or redirected to spam or junk folders. Keep your contact information up to date at all times, either through your account portal (if applicable) or by contacting customer support.

Refund Policy (Subscriptions): First-time subscribers to a recurring service may cancel within seven (7) days of the initial subscription for a full refund of that subscription fee. After this initial period, subscription payments are non-refundable. If you cancel a subscription after this period, you will retain access to the subscription service for the remainder of the paid term, but no pro-rated refunds will be issued.

Price Changes: Strividian reserves the right to adjust subscription prices. We will notify you in advance of any price change, and you may cancel your subscription before the new price takes effect if you do not agree to the change.

Chargebacks and Payment Disputes: By purchasing any Strividian service, you agree not to initiate any chargeback request or payment dispute with your credit card issuer or payment provider without first attempting to resolve the issue directly with us. All billing disputes should be submitted to Strividian via support@strividian.com. If you dispute a charge without contacting us first, you may be in breach of these Terms, and we reserve the right to suspend or terminate your access to our Services. Any chargeback or dispute that is resolved in our favor may result in the forfeiture of your rights to any Deliverables associated with the transaction (see Section 4.5).

Managing Subscriptions: You are responsible for managing your subscription, including updating payment information, canceling before renewal, or changing plans. All account modifications can be handled through the account portal on our platform.

Service Changes and Termination (Subscriptions): Strividian may discontinue, change, or restrict access to any subscription service at its discretion, with or without prior notice. Strividian may also temporarily or permanently suspend or terminate your account, subscription, or access to any Services if, in our sole discretion, we determine that you have violated this Agreement or if we suspect fraud or misuse. No refund will be provided in cases of termination for cause (e.g., violation of these terms). Strividian reserves the right to deny access to the Services to anyone at our discretion, including (but not limited to) users using proxy servers or IP addresses in regions outside of the allowed service areas.

Risk of Use: You assume all risk related to acting upon information and guidance provided by Strividian. This includes any outcomes from applying to job opportunities or making career decisions based on our Services. Strividian does not guarantee any particular outcome from using the information we provide.

Data Availability and Accuracy: Strividian strives to provide complete, accurate, and current data in our job opportunity listings and guidance. However, we rely on external sources and other factors beyond our control. We do not guarantee the completeness or accuracy of data, and service disruptions or data errors can occur without notice. Strividian is not responsible for any decisions made based on incomplete or inaccurate information.

Compliance with Automatic-Renewal Laws: Strividian’s subscription services comply with applicable U.S. automatic-renewal and subscription laws, including the requirement to provide a simple online cancellation method. You may cancel any active subscription at any time by accessing your account settings on the platform. Canceling through your online account will stop future charges but will not result in a refund for any remaining portion of the current billing cycle unless otherwise specified in these Terms.

(Note: Additional terms for one-time career services, such as resume writing and interview coaching, are set forth in Section 4 below. Those terms apply specifically to those services and will override any conflicting general terms in this Section 3.)

4. Career Enhancement Services (Resumes, Profiles, and Interview Coaching)

Strividian offers certain career enhancement services, including professional resume writing, LinkedIn profile improvement, and interview preparation coaching (“Career Services”). The terms in this Section apply to any purchase or use of these Career Services, in addition to all other provisions of this Agreement. In the event of any conflict between this Section and other parts of the Agreement, this Section will govern for issues specific to the Career Services.

4.1. No Refund Policy for Career Services

All sales for Career Services, including resume writing, LinkedIn profile writing, and interview coaching, are final. Due to the personalized and time-sensitive nature of these services, no refunds will be issued once the service process has been initiated, as defined below.

For resume and LinkedIn profile services, clients will typically begin with a scheduled discovery session to review and discuss their background and career history. Once this meeting begins, the service becomes non-refundable, as substantive planning and preparation are considered to have commenced.
If a client opts to bypass the discovery session and instead provide information via email or complete a questionnaire, the service becomes non-refundable at the time the discovery questionnaire is sent by Strividian.
For interview coaching, the service becomes non-refundable at the start of the scheduled coaching session.

These clear service initiation points are necessary to reflect the resources and planning allocated in advance by Strividian. While we strive to deliver value and satisfaction through all Career Services, refunds will not be provided once service delivery has begun, as described above.

In exceptional cases involving clear error or extenuating circumstances, Strividian may, at its sole discretion, offer a partial refund or credit. However, such exceptions are rare and not guaranteed.

4.2. Revision Requests

For writing services (resumes, cover letters, LinkedIn profiles), Strividian will provide draft documents for your review. You may request reasonable revisions up to two (2) times following delivery of the first draft, provided that the revision requests are submitted within 14 calendar days of receipt. We encourage you to consolidate your feedback to make the most of these revision rounds.

Minor edits and adjustments, such as formatting tweaks, typo corrections, or small wording changes, are expected and included. However, any request that substantially alters the scope, target role, or direction of the original project may be treated as a new service or may incur additional fees.

In addition, Strividian allows for light edits to the final draft, such as correcting factual errors or making formatting adjustments, within 14 calendar days of final draft delivery. Requests for significant content changes to the final draft (e.g., rewriting sections to target a different role or adding large new blocks of content) may require a new order or incur extra charges.

Revision requests made after the 14-day window following the first or final draft, or after both included revision rounds have been used, may be declined or billed as a new service at Strividian’s discretion.

(For interview coaching services, “revisions” may not apply in the same way; however, if you are unsatisfied with a coaching session, please contact us promptly to discuss possible solutions. We do not guarantee an additional session or refund, but we want to ensure you have a positive experience.)

Final Draft and Acceptance

The “final draft” refers to the version of your deliverables submitted to you after your included revision rounds have been completed, or once the applicable revision window has expired. If you do not provide any feedback within ten (10) business days of receiving a draft (whether initial or revised), that draft will be deemed your final draft and accepted as complete.

Upon acceptance—whether express or implied—of the final draft, the service is considered fully delivered and closed. No additional revisions, edits, or refunds will be provided beyond this point unless covered by a separately agreed satisfaction guarantee or supplemental service order.

4.3. No Guarantee of Employment or Outcomes

While our Career Services aim to improve your professional presentation and interview skills, Strividian does not guarantee that you will receive any job interviews or employment offers as a result of using these services. You acknowledge that success in job seeking depends on many factors outside our control, including your own qualifications, effort in job searching, the job market, economic conditions, interviewing skills, background, and other factors. Any examples or success stories we might share (e.g., past clients who found jobs) are anecdotal and not a promise of similar results for you. We do not promise any specific outcome such as a new job, promotion, or particular salary as a result of our resume writing or coaching Services. These Services are provided as tools to assist you, but ultimate success is dependent on your own efforts and circumstances.

Please note: Strividian’s career coaching, resume writing, and related services are provided for informational and educational purposes and are based on professional experience in the career services field. However, they do not constitute legal, financial, or regulatory advice. For decisions involving contracts, employment law, or financial matters, we encourage you to consult with a licensed advisor.

4.4. Service Expiration (Use-It-Or-Lose-It Policy)

Our Career Services require your timely cooperation and use. All Career Services purchased must be redeemed (i.e., the process started) and completed within 60 days of purchase. This means that you are responsible for providing us with the necessary information and scheduling any consultations or coaching sessions in a timely manner. If 60 days pass from the date of purchase and the service remains incomplete due to lack of required input or availability from your side, the service will be considered expired and complete with no entitlement to a refund. In other words, failure to engage with the service within 60 days will result in forfeiture of the service and any fees paid.

Example: If you purchase a resume package on January 1, you should submit your professional information/questionnaire promptly and work with us so that all drafts and revisions are completed by approximately March 2 (60 days later). If we do not hear from you at all during that period, the service will expire.

If you anticipate delays or have an extenuating circumstance that prevents you from utilizing the service within 60 days, you must contact us as soon as possible. At our sole discretion, we may grant an extension or “re-open” an expired service, but we reserve the right to charge a re-engagement fee to compensate for the scheduling and resource disruption caused by the delay (for example, similar services sometimes charge a percentage of the original fee to reactivate an older order). Any extension, if granted, will be confirmed to you in writing. Absent an explicit written extension from us, services not completed within 60 days are forfeited.

4.5. Ownership of Deliverables and Intellectual Property

All materials we create or provide to you as part of the Career Services – including but not limited to resumes, cover letters, LinkedIn profile content, interview materials, or any other written or designed deliverables (“Deliverables”) – are protected by intellectual property laws. Strividian retains ownership of all underlying templates, formats, processes, and proprietary expressions used in preparing Deliverables.

Upon full payment and acceptance of the final Deliverables, Strividian grants you an exclusive, personal, perpetual, royalty free, and non transferable license to use, reproduce, and modify those Deliverables solely for your own personal job seeking and professional development purposes. This license is conditioned upon full payment for the services. If payment is not received in full, or if payment is later reversed, refunded, or subject to a chargeback, you have no right to use, reproduce, distribute, or rely on any Deliverables provided by Strividian, and any such use will constitute an unauthorized use of Strividian’s intellectual property.

You may not sell, license, publish, or otherwise commercially exploit any Deliverables, or use them to provide services to others. You are authorized to share your Deliverables only as reasonably necessary for your personal employment and professional advancement (for example, submitting them to potential employers or recruiters).

Client Provided Materials. You retain ownership of all information, documents, images, or other materials that you provide to Strividian (“Client Materials”). By submitting Client Materials, you grant Strividian a limited, non exclusive, royalty free license to use, adapt, modify, and incorporate those materials solely as necessary to perform the Services and deliver the Deliverables. Strividian will not disclose or use your Client Materials for any other purpose and will not claim ownership of such materials.

Strividian also retains the right to use any non personal or de identified elements, such as generalized templates, phrasing, or design concepts, in its ongoing business operations and future client work, provided that no personally identifiable information is included.

(In plain language: Once you’ve paid in full and accepted your final resume or other deliverables, they are yours to use for your job search. We keep ownership of our templates and tools, and you may not resell or republish our work. If payment is canceled or reversed, you lose the right to use our materials. You also let us use your provided content only as needed to perform your service.)

4.6. Use of Deliverables and Client Information in Marketing

Strividian is proud of the services we provide and, from time to time, we may wish to showcase success stories or feedback. By using our Career Services, you grant Strividian permission to use your Deliverables and any feedback or testimonials you provide for our marketing and promotional purposes, with your personal information anonymized or removed. For example, we may use an excerpt from your resume (removing names, contact info, and any specific company names) as a before-and-after example, or we may quote a piece of positive feedback you gave in a testimonial. We may also mention broad outcomes (e.g., “Client landed a job at a Fortune 500 company within 3 months”) without revealing your identity.

We will not publicly use or share your full name, likeness, or any personally identifying details without obtaining your explicit consent. If we would like to attribute a testimonial to you by name or use a direct quote with your name/title, we will contact you for permission. Any content we use will be either de-identified (e.g., using first name only, or a generic description) or used with your prior approval.

Your privacy is important to us. Any usage of your information will adhere to our Privacy Policy. If you prefer that we not use any aspect of your Deliverables in our marketing, please inform us in writing (for example, some clients working in confidential or sensitive positions may request this, and we will honor such requests).

4.7. Limited Liability for Career Services

In addition to the general Disclaimers and Limitation of Liability in Section 6 of this Agreement, which apply to all Services, the following specific limitations apply to our Career Services:

No Indirect Damages: Under no circumstances will Strividian be responsible for any indirect, special, incidental, or consequential damages arising from or related to the resume writing, profile optimization, or interview coaching services. This includes, but is not limited to, lost opportunities, lost wages, or any alleged harm to your professional reputation or prospects. The Career Services are provided “as is” and without warranties, and you assume all risks in using them (as described in Section 6 below).
Liability Cap: If, notwithstanding the above, Strividian is found liable for any claim arising out of the provision of Career Services, our maximum liability will be limited to the total amount you paid for the specific service in question. This means the most we would owe you in damages (regardless of the theory of liability) is a refund of the fee you paid for the resume service or coaching session that gave rise to the claim. By using our services, you acknowledge that this limitation of liability is a reasonable allocation of risk and an essential part of the bargain between you and Strividian, and that Strividian’s fees for these services reflect this allocation.
Exclusive Remedy: In many cases, if you are dissatisfied due to an error or issue on our part, our goal will be to correct the mistake or provide an appropriate service remedy (for example, revising a section of the resume). Such corrections or additional service are typically your sole remedy. If we are unable or unwilling to resolve an issue to your satisfaction, the above liability cap applies as the maximum financial remedy.

All other provisions of the general Limitation of Liability (Section 6 below) also apply fully to the Career Services. The limitations in this Section 4.8 will survive the completion of service and/or any termination of your relationship with Strividian.

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5. Intellectual Property and Content Licensing

Intellectual Property Ownership: All content provided by or through the Strividian platform—including but not limited to logos, graphics, text, curated job listings, email content, subscription newsletters, guides, templates, data compilations, software, downloadable materials, resume examples, and any related intellectual property—is the property of Strividian (or its licensors) and is protected by intellectual property laws. This includes content delivered via our website, email, or other digital formats.

Limited License to Use: Strividian grants you a limited, revocable, non-exclusive, non-transferable license to access and use the platform and related content for your own personal, non-commercial use during your use of the Services. You may download or print content for your own job-seeking or career development purposes (e.g., submitting your resume to an employer, referencing a job listing), provided that all proprietary notices (e.g., copyright or trademark markings) remain intact.

Restrictions on Use:

You may not:

Reproduce, redistribute, republish, sublicense, commercially exploit, or publicly display any content from the platform or our services (including content provided in emails, curated job alerts, or reports),
Use any content to offer similar services or build a competing product,
Share any subscription-only or gated content (e.g., Finance Jobs Direct emails, curated job lists) with non-subscribers, or
Use scraping tools, bots, or any other automated systems to extract or duplicate site content.

Deliverables and Personal Content: The license to use content that is created specifically for you, such as a resume or cover letter, is governed by Section 4.5. You may use these deliverables only for your own job-seeking or professional advancement and not for resale, publication, or use in commercial services.

Unauthorized Use: Any unauthorized use of Strividian’s intellectual property may result in the immediate termination of your access to the Services, and may subject you to legal liability.

6. User Conduct and Prohibited Activities

By using Strividian’s Services, you agree to use them only for their intended purpose and in a lawful manner. You agree not to engage in any of the following prohibited activities, which are a non-exhaustive list of examples of misuse of our platform or services. Violating any of these rules is considered a material breach of this Agreement and may result in immediate termination of your account without a refund.

Sharing Subscription Content: If you have a paid subscription for curated job opportunities or other exclusive content, you may not share, forward, or publish that content to non-subscribers. The personalized job listings or emails we send to you are for your personal use only. Reselling, mass distributing, or posting our subscription content on public forums/websites is strictly prohibited. (For example, you cannot forward our members-only job opportunity email to a mailing list or post it on a blog.)
Unauthorized Account Access: You must not attempt to gain unauthorized access to Strividian’s systems or another user’s account. This includes any form of hacking, password “mining,” or any other means of interfering with the proper functioning or security of the Service.
Submission of False Information: You agree not to submit false, misleading, or fraudulent information in your account or in any communication with Strividian or other users. This includes information in your profile, resumes, or job applications facilitated through our platform. Misrepresenting your identity or credentials is a serious violation.
Spam or Unsolicited Communications: You may not use Strividian’s platform or services to send unsolicited messages or advertisements to other users or third parties. For instance, you cannot harvest email addresses from our site to send marketing emails, nor can you use our career consulting communications to promote unrelated products or services.
Unlawful Activities: You shall not use the Services to engage in any activity that violates any applicable law or regulation. This includes, but is not limited to, intellectual property infringement (e.g., posting job listings or content that you don’t have the right to share), harassment, discrimination, or any kind of fraud. You also may not use the site to attempt to recruit or solicit Strividian’s staff or contractors for employment elsewhere, which is outside the intended use of the platform.
Malicious Code: You are prohibited from uploading or transmitting any viruses, malware, or other code that could harm the platform, interfere with other users’ access, or compromise data. Any attempt to interfere with the technology that powers our Services (such as by introducing malicious scripts or overloading the system) is strictly forbidden.
Scraping and Data Mining: You may not use any automated tools (such as bots, crawlers, or scrapers) to access or extract data from Strividian’s website or emails for any purpose, especially not for competitive use or creating databases of job listings. The only exception is if such use is explicitly allowed by a feature of our site (for example, if we provide a public API and you comply with its terms).
Impersonation and Misrepresentation: Do not impersonate any person or entity, or falsely state or misrepresent yourself (such as pretending to be a Strividian representative or falsely claiming an affiliation with Strividian).
Abusive Behavior: You may not harass, threaten, or defame others while using our Services. This includes any communication with Strividian staff – we are here to help you, and we expect professional courtesy in return. Any use of hateful, discriminatory, or vulgar language directed at others through our platform is grounds for termination.
Circumvention of Security Features: Attempting to disable, bypass, or test the vulnerabilities of any security measures of the site is prohibited. This includes features that prevent unauthorized copying of content or restrictions on how content can be shared.

Strividian reserves the right to investigate and take appropriate legal action against anyone who, in Strividian’s sole discretion, violates these rules. This can include account termination, reporting to law enforcement, or pursuing injunctive relief. If your account is terminated due to a violation of these terms, you will not be entitled to any refund of fees paid.

7. Indemnification

You agree to indemnify, defend, and hold harmless Strividian, its parent company (Estrak, LLC), officers, directors, employees, contractors, affiliates, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:

Your breach of this Agreement,
Your misuse or unauthorized distribution of any content, materials, or deliverables provided by Strividian,
Any content you submit to Strividian or through our Services (e.g., resumes, documents, messages),
Your violation of any applicable law or the rights of any third party.

This obligation survives termination of your relationship with Strividian and applies even if you stop using the Services.

8. Disclaimers and Limitation of Liability

No Guarantees (General): Strividian provides a platform and services to assist you in your career development and job search, but we do not guarantee any specific outcomes. We make no promise that using our Services will result in a new job, a promotion, an interview invitation, or any other career advancement. Any guidance we provide (whether through subscription content, resume writing, or coaching) is to support you, but you remain solely responsible for your own career decisions and results.

Service Availability: We strive to keep the Strividian platform up and running smoothly, but we do not guarantee that the Services will be available at all times or free from errors. Occasional maintenance downtime, technical issues, or unforeseen disruptions may occur. You acknowledge that any such downtime or errors are possible, and Strividian will not be liable for any inconvenience or loss arising from these events. We will attempt to address outages or bugs as quickly as practicable.

AS IS Basis: ALL SERVICES AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, STRIVIDIAN DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT. WE DO NOT WARRANT THAT THE INFORMATION PROVIDED (INCLUDING JOB LISTINGS OR CAREER ADVICE) IS COMPLETE, ACCURATE, RELIABLE, OR UP TO DATE. YOU USE THE SERVICES AT YOUR OWN RISK.

User Decisions: Any decisions you make based on information or services from Strividian are your sole responsibility. Strividian does not provide legal, financial, tax, or other regulated professional advice, and our services are not a substitute for consultation with licensed professionals. This includes decisions like leaving a job, applying to a position, or how you present yourself to employers. Always use your best judgment and consider seeking multiple sources of advice for major decisions.

Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STRIVIDIAN (OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS) BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOSS OF JOB OPPORTUNITIES, LOSS OF INCOME, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA, EVEN IF STRIVIDIAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. STRIVIDIAN’S TOTAL CUMULATIVE LIABILITY FOR ANY DIRECT DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO STRIVIDIAN FOR THE SPECIFIC SERVICE OR SUBSCRIPTION IN QUESTION (OR, IF THE CLAIM DOES NOT RELATE TO A PARTICULAR PAID SERVICE, THEN ONE HUNDRED U.S. DOLLARS ($100) AS AN OVERALL CAP).

Exception for Gross Negligence and Willful Misconduct: NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR WILLFUL MISCONDUCT, GROSS NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. THIS CARVE OUT ENSURES THAT THESE LIMITATIONS ARE INTERPRETED TO THE MAXIMUM EXTENT PERMITTED BY LAW WHILE MAINTAINING THE VALIDITY OF THE REMAINING PROVISIONS.

State Law Savings Clause: Some jurisdictions do not allow the exclusion or limitation of certain warranties or the limitation or exclusion of incidental or consequential damages. To the extent such laws apply, some of the above limitations may not apply to you. In such states, Strividian’s liability and warranties are limited to the MAXIMUM EXTENT PERMITTED BY LAW.

No Liability for Third Party Acts: Strividian is not responsible for acts or omissions of third parties that may affect your use of the Services. For example, if an employer fails to respond to your application, or if an internet outage or email filtering prevents you from receiving communications, those are outside our control and we are not liable. Similarly, if our site contains links to third party websites (such as external job postings) we are not responsible for the content, accuracy, or actions of those external sites or services.

By using the Services, YOU ACKNOWLEDGE AND AGREE TO THESE DISCLAIMERS AND LIMITATIONS OF LIABILITY. IF YOU DO NOT AGREE, YOU MUST NOT USE STRIVIDIAN.

9. Subscription Termination

Voluntary Termination by You: You may cancel your subscription services at any time through your account settings or by contacting customer support. If you cancel a paid subscription, you will continue to have access to the subscribed services until the end of the current billing period (since refunds are not provided outside of the initial 7-day window for first-time subscribers, as noted above). After the end of that period, your access will be downgraded or removed, and you will not be charged further. If you wish to delete your account entirely, you may do so, but note that doing so will remove your profile and data from our platform (subject to our data retention policy as outlined in the Privacy Policy).

Termination or Suspension by Strividian: We reserve the right to suspend or terminate your access to any or all Services (including subscriptions and one-time services) if we determine that you have violated this Agreement, engaged in fraudulent or illegal activities, or otherwise acted in a manner that harms Strividian or other users. Such termination may be immediate and without prior notice, depending on the severity of the violation. In the event of termination due to your breach of the Terms of Service or misconduct, you will not be entitled to any refund for payments made. Additionally, Strividian may terminate any free accounts or services that have been inactive for an extended period or discontinue any feature or service at our discretion (we will endeavor to provide notice in such cases when feasible).

Effect of Termination: Upon termination of your account or services, your right to access the Services will cease. Sections of this Agreement that by their nature should survive termination (such as intellectual property provisions, disclaimers, and liability limitations, and dispute resolution terms) will remain in effect. If your account is terminated, you must cease any use of the Strividian platform and content, and you must delete any confidential materials or proprietary content obtained through the service, as instructed by us.

10. Governing Law and Dispute Resolution

Governing Law: This Agreement and any Disputes (as defined below) arising from it or from your use of the Services will be governed by the laws of the State of North Carolina, without regard to its conflict of law principles. The laws of North Carolina will govern the interpretation, enforcement, and proceedings of any Dispute, regardless of where you are located or using the Service.

Informal Resolution First: Before initiating arbitration or other legal action, you agree to first attempt to resolve any Dispute by contacting Strividian at [support@strividian.com] and providing a written description of your issue. You and Strividian agree to negotiate in good faith to resolve the Dispute informally. If the Dispute is not resolved within thirty (30) days of Strividian’s receipt of your written notice, either party may proceed with arbitration or small claims court as outlined below.

Arbitration Agreement: You and Strividian agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, or any related communications or transactions (collectively, “Disputes”) shall be resolved exclusively through final and binding arbitration, rather than in court, except as expressly provided below. This arbitration clause is governed by the Federal Arbitration Act (FAA) and evidences a transaction involving interstate commerce.

Arbitration Procedures: Arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (available at www.adr.org/consumer), as modified by this Agreement. Unless you and Strividian agree otherwise, arbitration will be conducted by a single neutral arbitrator.
Location and Format: For Disputes where the total amount sought is $10,000 or less, either party may choose to have the arbitration conducted solely based on documents submitted to the arbitrator, by telephone or video conference, or in the county where you reside. For all other claims, the arbitration shall be held in Mecklenburg County, North Carolina, unless otherwise agreed by the parties or directed by the arbitrator based on fairness and efficiency.
Class Action Waiver: You and Strividian agree that each may bring claims only in your or its individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative action. The arbitrator shall not consolidate or join the claims of multiple individuals or entities, and may award relief only in favor of the individual party seeking relief.
Severability of Class Action Waiver: If a court or arbitrator determines that the class action waiver in this Agreement is unenforceable as to any claim, then the arbitration provision shall be deemed void as to that claim, and such claim may proceed in court.
Exceptions – Small Claims Court and Injunctive Relief: Either party may bring an individual claim in small claims court (in a court of competent jurisdiction) for Disputes within the scope of that court’s authority, instead of arbitration. Additionally, either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to preserve the status quo or prevent irreparable harm pending arbitration (e.g., in cases involving misuse of intellectual property or confidential information).
Binding Effect: BY AGREEING TO THIS ARBITRATION CLAUSE, YOU AND STRIVIDIAN ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. THE ARBITRATOR’S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.
Costs and Fees: Each party shall bear its own attorneys’ fees, costs, and expenses, unless the arbitrator awards otherwise or applicable law provides for a fee-shifting remedy to the prevailing party. Strividian will pay all arbitration administrative fees and arbitrator fees as required under AAA Consumer Arbitration Rules.

Opt-Out of Arbitration (Optional): You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending a written notice to [optout@strividian.com] with your full name, the email address associated with your account, and a clear statement that you wish to opt out of mandatory arbitration. Opting out does not affect other terms of this Agreement.

Court Venue if Arbitration Not Enforceable: If for any reason the arbitration clause is found unenforceable or a claim proceeds in court rather than arbitration, you and Strividian agree to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina, and you consent to venue in those courts.

11. Force Majeure

Strividian will not be liable for any failure or delay in performing its obligations under this Agreement if that failure or delay is due to causes beyond its reasonable control, commonly referred to as “Force Majeure” events. Force Majeure events include, but are not limited to: natural disasters (e.g., fire, flood, earthquake), acts of God, war, terrorism, civil unrest, epidemics or pandemics, government actions or orders, national or regional emergencies, strikes or labor disputes, infrastructure failures (e.g., Internet or power outages), or any other event which is both unforeseeable and outside of Strividian’s control.

If a Force Majeure event occurs that affects Strividian’s obligations, we will notify users as soon as reasonably possible (for example, by posting a notice on our website or emailing affected users). Strividian will make reasonable efforts to mitigate the effects of the Force Majeure event and resume full performance of its duties as soon as practicable. The time for Strividian’s performance will be extended for the duration of the Force Majeure event. If the Force Majeure event continues for an extended period such that it becomes commercially unreasonable to continue the Services, Strividian reserves the right to terminate affected Services and will provide a prorated refund for any fees for services not provided due to such termination.

12. Amendments

No amendment or modification to this Agreement will be effective unless it is in writing and signed or acknowledged by both you and an authorized representative of Strividian. However, Strividian reserves the right to modify these Terms of Service unilaterally as described in Section 1, by posting an updated version on our site. In the case of such updates, your continued use of the Services after the effective date of the update constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and, if applicable, cancel any paid Services.

For any changes to the arbitration agreement or any material changes that affect your rights, we will provide notice (e.g., via email or through the Service) and an opportunity to opt out of the new terms, as required by law. If you opt out of any new arbitration terms, and there is a dispute, the terms of this Agreement in effect at the time you entered into it will apply.

13. Assignment and Delegation

No Assignment by You: You may not assign or transfer any of your rights or obligations under this Agreement to any third party without Strividian’s prior written consent. Any attempted assignment or delegation in violation of this provision is null and void.

Assignment by Strividian: Strividian may assign, transfer, or delegate its rights and obligations under this Agreement, in whole or in part, to any affiliate or as part of a merger, reorganization, or sale of its business or assets. In such cases, the successor entity will assume the rights and obligations as set forth in this Agreement, and Strividian will be relieved of its obligations going forward. We will notify you (for example, via a notice on our website or email) in the event of such an assignment.

Delegation: Strividian may utilize subcontractors or third-party service providers to fulfill its duties (for example, using a third-party email service to send out job alerts, or freelance resume writers to fulfill resume services). Doing so does not relieve Strividian of its obligations to you – we remain responsible for delivering the Services as promised, even if certain tasks are delegated.

This Agreement is binding on any permitted assignees or transferees. Subject to the foregoing, this Agreement shall inure to the benefit of and be binding upon the parties and their respective successors, heirs, executors, administrators, and permitted assigns.

14. Severability

If any provision (or part of a provision) of this Agreement is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Agreement will remain in full force and effect. The parties agree that any invalid or unenforceable provision will be deemed modified (or narrowly construed) to the minimum extent necessary to make it valid and enforceable, reflecting the parties’ intent as closely as possible. If such modification is not possible, the provision will be severed from this Agreement, and the rest of the Agreement will continue to operate as if the invalid provision had never been included.

However, if an essential term of this Agreement (such as the agreement to arbitrate or limitations of liability) is found to be unenforceable and cannot be modified, then the parties will negotiate in good faith to amend the Agreement to carry out the original intent as closely as possible. If the parties cannot agree on a lawful and enforceable replacement for the invalid term, the invalidity of that term will not affect the validity of the remaining provisions of the Agreement.

15. Notices

Form of Notice: All notices, requests, or communications required or permitted under this Agreement must be in writing. Strividian may provide notices to you via email (to the address associated with your account), through your account dashboard, via a prominent notice on our website, or via postal mail/ courier to any physical address you have provided. You must direct notices to Strividian in writing either by email to our official support email (as listed on our website) or by certified mail to our mailing address (Estrak, LLC d/b/a Strividian – you can request the current mailing address from our support or find it on our website).

Effectiveness: Notices are deemed received and effective as follows: (a) if by hand delivery, on the date of delivery; (b) if by nationally recognized overnight courier, on the next business day after being sent; (c) if by prepaid certified mail with return receipt, on the date that the return receipt is signed; or (d) if by email, on the date the email is sent, provided no bounce-back or similar error message is received. If an email notice to you fails (e.g., the email address on file is invalid or the message bounces), our posting of the notice on your account dashboard or in another section of our site shall serve as official notice.

You are responsible for keeping your contact information (especially your email address) current and accurate in your account settings. You agree that any notice sent to the email or physical address most recently provided by you is deemed valid notice to you.

Billing Notices: Billing-related notices (such as notices of upcoming subscription renewal or issues with payment) will be sent to the billing contact information you provided. General notices to you may be sent to your registered email address.

16. Waiver

No waiver by Strividian of any term or condition of this Agreement, or any breach of this Agreement, shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. A party’s failure to enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. All waivers must be in writing and signed by the party waiving its rights in order to be effective.

If Strividian waives a default or breach by you, that waiver is specific to that particular incident, and it does not mean that we waive any later defaults or breaches by you. Similarly, your acceptance of Strividian’s performance after you know of a default by Strividian doesn’t mean that you have waived the default.

17. Entire Agreement

This Agreement (including any documents incorporated by reference, such as the Privacy Policy, and any additional terms presented to you for specific services) constitutes the entire agreement between you and Strividian with respect to the Services. It supersedes all prior and contemporaneous agreements, proposals, negotiations, discussions, or communications (whether oral or written) between you and Strividian regarding the subject matter of this Agreement.

Both parties acknowledge that they have not relied on any representation, warranty, or promise that is not explicitly stated in this Agreement. No oral or written statements outside of this Agreement are legally binding. In entering this Agreement, neither party is relying on any promise or statement not expressly set forth herein.

If there is any conflict between this Terms of Service and any other policy or terms on our site, the provisions of this Terms of Service will generally control. However, as noted in Section 4, for issues specifically related to Career Services, the terms in Section 4 control over general provisions in this document in case of conflict.

18. Headings

Headings used in this Agreement (such as the section titles above) are included for convenience and organizational clarity only. They do not have legal effect and shall not affect the interpretation of any provision of this Agreement. In other words, if there is any ambiguity in the language of a clause, the headings shall not be used to interpret that language.

19. Further Assurances

Each party agrees to execute and deliver such other documents, and to take such further actions, as may be reasonably necessary to carry out the intent and purposes of this Agreement. This means you and Strividian will cooperate and do what is reasonably required to ensure the terms of this Agreement are effective. For example, if an additional signature or acknowledgement is required to confirm an assignment or a change in terms, both parties will endeavor to provide that in good faith.

Your cooperation in this regard is expected both during your use of the Services and after termination as needed (for matters such as resolving disputes, transitioning data, etc., consistent with the terms of this Agreement).

20. Changes to These Terms

Strividian reserves the right to modify or update these Terms of Service at any time. If we make material changes, we will notify users by email (sent to the address specified in your account) or by means of a notice on our website’s homepage or account login page. We may also alert you to upcoming changes while you are logged in.

Advance Notice: When feasible, we will provide at least 15 days’ advance notice of any material modifications. However, changes addressing new functions of the Services or changes made for legal reasons may be effective sooner, as required.

By continuing to use the Services after updated Terms of Service have become effective, you agree to be bound by the revised terms. If you do not agree to the changes, you must discontinue use of the Services and, if applicable, cancel your subscriptions or services before the new Terms take effect.

We encourage you to review the Terms of Service periodically to stay informed about our policies. The “Last Updated” date at the bottom of this document will indicate when the latest changes were made.